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The online gambling arena can be scary and confusing at times; especially for the new UK and USA players who are not 100% sure about what they are looking for when searching for a place where they can play. Essentially, there is a wide range of important factors that should be considered when picking the best casino site for real money and this can sometimes be overwhelming for new players. Fortunately, the UK and USA players do not have to worry about this because cosmosis.co.uk is here to help.

After being in the online casino gambling world for many years, our casino expert reviews understand exactly what they should look out for to know whether the casino site they have reviewed is great. Following is a detailed list of the crucial things we consider when looking for the best casino sites for UK and USA players.


Games Available

Another important aspect of our online casino reviews is the casino games you can find at a specific online casino. No player wants to register and then discover that the online casino site they have joined doesn’t offer the games they want to play. We understand how important it is for every player to have a wide variety of games they can choose from and this is why we always make sure that the casino offers something for every player that signs up and deposit funds to play real money games. Moreover, we watch closely to ensure that the casino games available are created by renowned software developers that help in making sure that the casino games on offer are fair, this is a fantastic way of making sure that the casino is honest.

Money Issues

A gambling site will be useless if it doesn’t allow players to make deposits or cash out their winnings. Money is without a doubt the most important thing that every player wants to consider when looking for a place that they can make their gambling home. UK and USA punters should lookout for great sites that accept different types of payment options to ensure they will have a wide variety of options available when they want to cash out their winnings.

Furthermore, players should be careful when checking the payment methods that an online casino wants them to use to cash out their winnings. This also helps you check whether any extra costs are associated with the payment methods you intend to use. The goal here is to ensure you use the quickest and the safest deposit method when depositing or cashing out your winnings. No player wants to spend all week waiting for an online casino to process their withdrawal so that they can receive the funds in their bank account. While many online casinos are always very fast when it comes to processing deposits, most of them take more than a day to process withdrawals which is reasonable considering that they must complete the security checks and credit the funds to your account. Furthermore, the time taken for a withdrawal to be fully processed is normally affected by the payment method that you choose to use. So, players should check around to find a casino that quickly processes withdrawals. We have carefully shortlisted the online casinos with the fastest withdrawals in the gambling industry and you will not have any issue if you sign up with any of these great sites.

Customer Support and Care

Finally, the methods you use to contact the customer support team is an important point of concern because it determines whether you will get the help you need on time or you will have to wait for days or even weeks before you can get a response from the customer care team.

The best casino sites offer support to their players within the shortest time possible, which is normally within 24 hours after you have submitted your queries. Furthermore, these casinos, make sure that there is always a customer care agent who is ready and willing to provide friendly customer support to their customers.

Moreover, you want to make sure that the casino provides support through a contact method that you can easily use to contact them at any time of day or night. With an online casino that provides support via live chat, customers do not have to wait for days to receive a response, you get to speak to the customer care staff in real-time and get the issue that is troubling you solved right away.

We carefully check and test the time it takes for the customer care staff to respond to our queries before we recommend an online casino. We don’t recommend gambling sites that take longer to respond to our queries.

Also, all the online casinos we recommend provide support via email, telephone, and live chat and respond promptly to all responses raised by players.


Now that you know and understand what you should look out for when looking for the best casino site, you can bookmark cosmosis.co.uk to make sure you can easily get updates regarding the newest online casinos.